Lueur Botanique, LLC – Store Policies & Disclaimer
💳 Payment Information
We accept the following payment methods:
Major credit and debit cards (Visa, Mastercard, American Express, Discover)
PayPal
Shop Pay / Apple Pay / Google Pay (if available at checkout)
All payments are processed securely through trusted third-party providers. Lueur Botanique, LLC does not store or have access to your full credit card details.
📦 Shipping Policy
Orders are typically processed within 2–4 business days after payment.
U.S. shipping averages 3–7 business days after processing.
Tracking numbers are provided by email once shipped.
Lueur Botanique, LLC is not responsible for delays caused by the carrier, incorrect addresses, or customs holds.
Shipping rates are calculated at checkout. Free shipping promotions apply as advertised.
🔄 Return & Refund Policy
Due to the nature of skincare and personal-care products, we generally do not accept returns or exchanges.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@lueurbotanique.net with your order number and photos. We will gladly provide a replacement or store credit if eligible.
Refunds (if applicable) are processed to your original payment method within 5–10 business days.
⚖️ Terms & Conditions
By using our website or purchasing from Lueur Botanique, LLC, you agree to the following:
Our products are intended for cosmetic use only.
Prices are listed in USD and may change without notice.
Orders are confirmed once payment is received.
We are not liable for indirect or consequential damages related to product use.
All product names, content, and branding belong to Lueur Botanique, LLC.
🔒 Privacy Policy
We value your privacy. When you place an order, we may collect:
Name, billing/shipping address
Email address, phone number
Payment details (processed securely via third-party providers)
We use this information only to:
Process and ship orders
Communicate with you about purchases
Send promotions (if you opt in)
We do not sell or rent your information. You may unsubscribe from emails at any time.
🩺 Medical Disclaimer
The products and information provided by Lueur Botanique, LLC are intended for cosmetic and educational purposes only. Our formulations are made with natural, plant-based ingredients; however, they are not intended to diagnose, treat, cure, or prevent any medical condition or disease, including but not limited to acne, eczema, psoriasis, or other skin disorders.
Statements about our products have not been evaluated by the Food and Drug Administration (FDA).
Always consult a physician or licensed healthcare provider for questions regarding a medical condition, treatment, or before starting a new skincare routine. Never disregard professional medical advice or delay seeking it because of information from Lueur Botanique.
By purchasing and using our products, you acknowledge and agree that Lueur Botanique, LLC is not liable for any adverse reactions, misuse, or individual sensitivities to products.
⚖️ General Disclaimer
All content on this website, including text, product descriptions, and educational material, is for informational purposes only. Results may vary from person to person.
For external use only. Discontinue use if irritation occurs. Keep out of reach of children. Store in a cool, dry place.